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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua B. Somers

November 25, 2022

5  out of  5
rating by Joshua B. Somers
"Todd Redding and his State Farm team are FANTASTIC. I cannot say enough positive things about Todd and the service I have received from him. This man and his office are TOP NOTCH. I have had a bad year with my vehicle: 2 broken windshields, front end collision, and most recently my car was broken into. Each and every time I emailed Todd, he IMMEDIATELY emailed me back. Both times my windshield was broken, Todd had a check in the mail to cover the replacement cost the next day. When I had a front end damage, his office provided outstanding service in processing the claim. And most recently, when my vehicle was broken into, he worked to make sure that the loss of my stolen items and broken window were paid out by State Farm within a day or two. In an age where insurance companies get a bad wrap, Todd deserves credit for always being there to help me. This is a great State Farm branch and I HIGHLY recommend it."
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Arjun Sethi

December 7, 2020

1  out of  5
rating by Arjun Sethi
"Poor communication. I signed up and paid for insurance and was automatically assigned to this agent. Suddenly two months later I receive a bill in the mail because my drivers ed verification report wasn't received (I assumed this was on file from my previous state farm insurance six months ago, and if not someone should have reached out and told me this), and another letter indicating that state farm didn't receive a signature for uninsured motorist and PIP which may increase my bill even more. I checked all my mail, email, and messages on the statefarm site and no communication sent over from this agent indicating that they needed these two pieces of information. I tried calling to handle the situation before writing this review, but phone keeps going to voicemail. I'm not sure about others, but I am certainly not up for paying more money just because information that the insurance agency needed was never communicated to me."
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Jeff Johnson

June 22, 2020

5  out of  5
rating by Jeff Johnson
"Monique is awesome! The whole team is on point and quick to respond."
We responded:
"Jeff! Thank you so much for your 5 star review! My team and I will continue to work very hard for you and make sure you are getting the customer service and experience you deserve! Todd Redding - Plano, TX Insurance and Financial Services"
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Giuliana Chavez

May 6, 2020

5  out of  5
rating by Giuliana Chavez
"I love their great service. They are always willing to help me and respond all of my questions. I strongly recommend them!"
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Jeff Johnson

December 5, 2019

5  out of  5
rating by Jeff Johnson
"I only chose 5 stars because I cant choose 6. Monique is a pleasure to deal with. I have been with Todd Redding for about 6 years now. The service I have received is hands down some of the best I have ever dealt with. I am almost shocked at how quickly my questions are responded to. Great job team!"
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elias chavez

November 5, 2019

5  out of  5
rating by elias chavez
"Great customer service and always willing to help with any questions or concerns I have had. Ms. Monique is first class all the way!"
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Skip Vasquez

October 26, 2019

5  out of  5
rating by Skip Vasquez
"Monique Marquez was amazing! She was very helpful and we will be coming back for more great service and assistance."
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Steve Reynolds

October 22, 2019

5  out of  5
rating by Steve Reynolds
"Friendly staff, quick and easy claim process all around 5 stars"
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john villarreal

May 17, 2019

5  out of  5
rating by john villarreal
"Todd is a great agent that is personable and is always looking to save the client money while maximizing coverage!!"
We responded:
"Thanks for the kinds words John!"
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Alma Paleo

November 29, 2018

5  out of  5
rating by Alma Paleo
"We have had Todd as our renter's and auto insurance for years. He and his staff have always been pleasant and helpful with our needs."
We responded:
"Alma! Thank you so much for your 5 star review and being a 4+ year client! My team and I will continue to work very hard for you and make sure you are getting the customer service and experience you deserve! Todd Redding - Plano, TX Insurance and Financial Services"
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Candius Truscott

November 27, 2018

5  out of  5
rating by Candius Truscott
"Best insurance agents ever!!! I’ve been a customer for many many years, their customer service is top notch!!"
We responded:
"Candius! Thank you so much for your review! We appreciate you letting others know about us, and we are happy to provide the best customer service possible! Todd Redding- Plano, TX Insurance and Financial Services"
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Cheryl McCoy

November 10, 2018

5  out of  5
rating by Cheryl McCoy
"I have been with Todd for well over 15 years. He is more than a agent he and his staff are friends. They have always worked with me and my family changes and moves. So you get an agent that wants to know about you and your family!"
We responded:
"Hey Cheryl! Thank you so much for your review! My staff is as good as it gets when it comes to making sure people are taken care of the right way! My team and I will continue to work very hard for you and make sure you are getting the customer service and experience you deserve! Todd Redding - Plano, TX Insurance and Financial Services"
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Joseph A. Flores II

April 24, 2018

4  out of  5
rating by Joseph A. Flores II
"very enjoyable"
We responded:
"Thank you Joseph......for being a 19 year client with State Farm. We look forward to continuing that relationship for years to come."
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Ivy Steward

March 28, 2018

5  out of  5
rating by Ivy Steward
"I had a great experience! Monique , my agent that has been handling business with me is awesome! She has been patient coordinating times for visits that were convientent with my work schedule. She was very resourceful when I had questions and concerns. She was truly interested in my my well being . I felt I could trust her to handle our business to the best of her abilities . A spectacular soul to have met! Thanks for everything!"
We responded:
"Thank you so much for the review. Our goal is to make sure all our clients receive top notch service and that we build trusting relationships that will last."
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reid anderson

March 21, 2018

5  out of  5
rating by reid anderson
"Great service Monique was excellent!!"
We responded:
"Thank you for the review. Monique has been a great new addition to our team. She brings 10+ years experience in the insurance industry. Our goal as always is to give great service to all our clients."
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Sandy Reynolds

December 20, 2017

1  out of  5
rating by Sandy Reynolds
"No problems for years, clean record when no fault accident (chair on hwy) I swerved to miss totaled my car. Policeman reported his fault, he was in route to remove chair. After that they raised my payments 3 TIMES WHAT I WAS PAYING!! BEWARE. Don't trust them."
We responded:
"Hi Sandra, As we discussed there are a lot of factors that go into determining auto premiums. I'm glad you are still a client of mine and look forward to continuing our business relationship in the future."
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NOEL LINDSEY

January 27, 2017

5  out of  5
rating by NOEL LINDSEY
"I've been dealing with Todd for 10 years. He and his staff have always treated me well. I went with another agent briefly when I moved, but ended up coming back after a couple months because they couldn't offer the same level of service Todd and his team do."
We responded:
"Thank you Noel, for trusting us for 10 years with your insurance needs, minus those couple months :) Look forward to continuing the relationship into the future."